Crocs Order Status and Tracking

Track your order from ship date to arrival. To begin, enter your order number and last name below.
Note: if your order number ends with “EQL”, you will need to contact Customer Service for order updates.

  1. Guests: Enter your order number and email address below.
    Registered Users: login to view your order receipt.
  2. View your order status in the orange box in the right column of your order receipt.
(ex: 00001234CUS) What's this?

Locating your order confirmation number

Have a Crocs account? Login to see your orders
Need help? Detailed return instruction
Looking for your customization order? Custom order information